Video Chat – FAQ

Where can I enable Video Chat?

In this first phase, video chat works only in tournaments with a BB$ entry fee, and only on desktop computers. We will expand it soon to mobile as well as to other types of games.

How much does it cost?

Video chat costs 0.03 BB$ per board, per player. An estimated total cost per player will be displayed in your tournament settings, next to the entry fee. This cost will be subtracted from the full Entry Fee that players pay.

Is there a free trial period for video chat?

Video Chat will be free while we are still in Beta, so please try it out and let us know how you like it. If you need more time to prepare and want to run a test game at some time later, let us know at international@bridgebase.com.

What quality can we expect for the Video Chat?

We partnered with a leading video conference company to provide a very high-quality video chat for our bridge tournaments. We believe this solution is scalable, reliable and offers excellent quality.

My players find video chat too disruptive!

Video Chat is completely optional to the tournament organizer. However, in this time of extended lockdown and isolation, it is recommended for our mental health to reach out and “see” each other more. Video Chat brings back some of the live bridge feeling and allows players to socialize more. It also makes it easier for players new to online bridge to give it a try, as it is closer to the real-life experience.

Is there a way to remove the video chat box from the table?

There is no way to remove or minimize the video chat column at the moment. We are considering improvements to the design, as we collect more feedback from our players.

Is there a way to mute another player?

It is not possible to mute someone else at the moment, but you could ask them nicely to mute themselves when they are not speaking. We will continue to finetune and add more settings as we collect more feedback from the players.

Is there a screenmate mode for video?

Not yet, but we will continue to finetune and add more settings as we collect more feedback from the players. For now, Video Chat is a social feature, meant to help players keep in touch and see each other face to face.

Can the Tournament Director join the Video Chat and talk to the players?

Yes, the TD can join any table’s video chat and also sees the table video if the players have activated their cameras.


If you have another question, or want to get in touch with us, feedback, comments, bug reports are welcome at support@bridgebase.com

Video Chat Benefits

  • It’s very easy to use
  • Great feature to attract new players to your club
  • Helps players new to online bridge feel comfortable faster
  • Players can socialise whilst playing bridge
  • Reduces cheating
  • Easier to communicate with your club members.