Club manager’s Video Chat Guide & FAQ
BBO has partnered with a leading video conference company to provide very high-quality video chat for bridge tournaments. It’ll make your tournaments even more engaging.
Video Chat is an optional premium feature that can be added to your tournament.
- It’s very easy to use
- Great feature to attract new players to your club
- Helps players new to online bridge feel comfortable faster
- Players can socialise whilst playing bridge
- Reduces cheating
- Easier to communicate with your club members.
Which tournaments have this feature available?
Video Chat can be activated:
- as a tournament setting in tournaments that charge a BB$ entry fee.
- by the BBO team, on request, for tournaments without a BB$ entry fee. Please contact us at firstname.lastname@example.org if you need to activate video chat in a tournament without a BB$ entry fee (e.g. for a special event where the players pay offline).
Video Chat is not (yet) available for team matches.
Video Chat is only available on web at the moment (ie, when you access BBO through an internet browser). It is supported on mobile as well, on Google Chrome for Android devices, and on Safari for Apple devices.
Very soon we’ll add this feature to the BBO apps for mobile devices like phones and tablets.
How much does it cost?
Video Chat costs 0.03 BB$ per board, per player. An estimated total cost per player will be displayed in your tournament settings, next to the entry fee. This estimate is based on the number of boards you selected. The actual total cost per player may vary, depending on how many boards are actually played (for example if you run a howell and the final number of boards is different from the number filled in when setting up your game).
The Video Chat cost will be SUBTRACTED from the tournament Entry Fee. You’ll need to take this into account when considering your Entry Fee. You can see the calculation in the example below:
The Entry Fee paid by a player is 7 BB$. The Video Chat cost (0.54 BB$) is estimated based on the number of boards selected (18). Therefore, the tournament’s Net Revenue per player is estimated at 6.46 BB$.
The Net Revenue (Net Entry Fee) will then be shared between BBO and the Club according to the existing agreement.
How do I add Video Chat to my tournament?
Select the number of boards to play:
Click Allow Video in the Options tab:
Go to the Entries tab. Complete the form, including the Entry Fee (this is the total amount paid by players; it already includes the video chat cost). The form will then display an estimated Video Chat cost per player, based on the number of boards previously selected (the cost is 0.03 BB$ per board, per player).
Can we have a free trial game?
Yes, please drop us a line to request a free trial game here email@example.com.
Does Video Chat work on mobile ?
Yes! Video Chat works on the Google Chrome browser for Android devices and on the Safari browser for Apple devices. Please note, your players will need to access BBO through our website, at https://www.bridgebase.com/v3/
My tournaments do not have a BB$ entry fee. Can I use Video Chat?
Yes. Video Chat can be activated in free tournaments, on demand. The video fees will be billed to the organizer, at the end of the month. Contact us at firstname.lastname@example.org if you need to activate video chat in a tournament without a BB$ entry fee.
What quality can we expect from Video Chat?
We’ve partnered with a leading video conference company to provide a very high-quality video chat for our bridge tournaments. We chose this solution as it’s scalable, reliable and offers excellent quality.
My players find video chat too disruptive
Video Chat is completely optional to the tournament organizer. You can choose not to use it. However, during this strange time of forced isolation, ‘seeing’ others is recommended for the benefit of our mental health. Video Chat brings back some of the live bridge feeling and allows players to socialize more. It also makes it easier for players new to online bridge to give it a try, as it’s closer to the real-life experience.
Is there a way to remove the video chat box from the table?
There’s no way to remove or minimize the video chat column at the moment. We’re considering improvements to the design, as we collect more feedback from our players.
Is there a way to mute another player?
It’s not possible to mute other players at the moment, but you can ask them to mute themselves when they are not speaking. We’ll continue to refine and add more helpful settings as we collect feedback from players.
Is there a screenmate mode for video?
Not yet, but we’ll continue to refine and add more helpful settings as we collect feedback from players. For now, Video Chat is a social feature, meant to help players keep in touch and see each other face to face.
Can the Tournament Director join the Video Chat and talk to the players?
Yes, the TD can join any table’s video chat and also sees the table video if the players have activated their cameras.
Is there a Help file I can give to my players?
Yes! Click here for a Video Chat help file you can share with your players to help them onboard and troubleshoot common issues related to activating camera and microphone.