Your online safety is important. While we at BBO do our best to provide a secure platform, it’s essential that you also take steps to protect yourself. Here are some important tips to help keep your information, money, and account secure—both on BBO and elsewhere on the internet.

1. Keep Your Personal Information Private

Be cautious when interacting online. Not everyone is who they claim to be.

• Just because someone seems friendly doesn’t mean you should trust them with personal details. If you wouldn’t share it with a stranger in real life, don’t share it online.
  
• Never reveal sensitive details such as your full name, phone number, home address, or email address in chat—especially in public forums.
  
• Be particularly wary of new acquaintances who quickly ask for your WhatsApp, email, or other contact info. This is often a red flag.
  
• Always double-check that your private messages are going to the right person—and not accidentally sent to a public chat room.

Tip: It's possible to have fun and make new friends while staying smart and cautious. A little skepticism goes a long way.

2. You Are the Only One in Charge of Your Money

BBO is free to use. You will never be asked to pay just to access the platform or continue using it.

• BB$ (Bridge Base Dollars) are used for premium features and tournament entries, but there is no obligation to purchase them. Many games on BBO are free.
  
• Only purchase BB$ through the official store:
  👉 https://store.bridgebase.com
  
• Never send money or share your credit card information with another user, no matter how trustworthy they may seem.
  
• If someone asks you to lend, donate, or transfer money—pause and evaluate the situation. Always contact BBO support if you are unsure.

You can view all your BB$ transactions in your account history. If you need help accessing it, email us at accounting@bridgebase.com.

🛑 If something doesn’t feel right, trust your instincts. Contact BBO Support before making any payment or financial decision that isn’t part of your usual activity.

3. Be Alert for Scams and Spam

Scammers may try to impersonate BBO staff or trusted users to trick you into giving money or personal data.

• BBO will never ask for your password or payment information in chat or email.
  
• We will never pressure you to make a payment to continue using your account.
  
• Be skeptical of messages offering free BB$, prizes, or deals that seem too good to be true.

If you receive any suspicious message or have doubts, contact support@bridgebase.com before taking action.

BBO is one of the safest places to play bridge online, and we’re committed to keeping it that way. But even in a secure environment, it's important to:

• Stay cautious.
• Think twice before sharing.
• Keep your credentials secure.
• Only make purchases through trusted channels.

If you ever feel unsure, ask us first.